Terms & Conditions

Terms of Use / Service Agreement is entered between Cross Konnection Matrimony Services (CKMS) and the user(s) of this website.

Welcome to CKMS, your personal matchmaking platform. This Agreement sets out the legally binding terms for your use of the Website and membership. This Agreement may be modified by CKMS from time to time. The membership and rights of admissions are reserved.

CKMS is an advertising platform providing targeted advertising services for matchmaking alliances and replaces the traditional newspaper classified. The Service is for the personal use of individual members to advertise and promote their profiles for the purpose of finding relevant matches and cannot be used in connection with any commercial endeavors. The Service is a serious matchmaking platform to seek a life partner and is not a casual dating website. 

Access to the CKMS website is free. However, we offer Premium Memberships wherein one can promote his/her Profile on various CKMS properties such as Premium Interest Pages, Messaging, Search Results, Emails, Chat, SMS, etc.

1. Acceptance of Terms of Use Agreement
In order to use the CKMS Service, you must register as a member on the Website. This Agreement is an electronic contract that establishes the legally binding terms you must accept to use the website and to become a "Member." For purposes of this Agreement, the term "Member" means a person who voluntarily submits information to the website whether such person uses the Service as a free member or a paid member.
By using the Website, you agree to be bound by these Terms of Use ("Agreement"). If you wish to become a Member and promote/advertise your profile to other Members and make use of the CKMS service ("Service"), read these Terms of Use and follow the instructions in the Registration process. By using the Service, you consent to submit your personally identifiable information, to collect, process and display and use the information to provide the Service.
To withdraw this consent, you must discontinue using our Service and delete your account.

2. Eligibility
To register as a member of CKMS or use this Website, you must be legally competent and of legal marriageable age as per the laws of India (currently, 18 years or above for females and 21 years or above for males).
The CKMS website is only to facilitate personal advertisement for a lawful marriage alliance between persons who are legally competent to enter into matrimony under the laws to which they are subject. Membership in the Service is void when and where prohibited.
By using this Website, you represent and warrant that you have the right, consent, authority, and legal capacity to enter into this Agreement; submit relevant information to us; and that you are not prohibited or prevented by any applicable law for the time being in force or any order or decree or injunction from any court, tribunal or any such competent authority restraining you from entering into matrimony.
You further confirm that you, intent to seek a life partner and that you shall not use this website for casual dating. You also agree to abide by all of the terms and conditions of this Agreement. If at any time CKMS is of the opinion (in its sole discretion) or has any reason to believe that you are not eligible to become a member or that you have made any misrepresentation, CKMS reserves the right to forthwith terminate your membership and/or your right to use the Service without any refund of any amount of your subscription fee.

3. Account Security
You are responsible for maintaining the confidentiality of your sign-in credentials you designate during the registration process, and you are solely responsible for all activities that occur under your account. You agree to immediately notify us of any disclosure or unauthorized use of your account or any other breach of security, and ensure that you sign out from your account at the end of each session.
It is highly recommended to use a complex password to access your account and keep it a secret. CKMS disclaims any sharing of the password and any legal issue arising thereof.

4. Term and Termination
This Agreement will be effective, valid and subsisting as long as you use our website.

a. You may terminate your membership at any time, for any reason by writing to CKMS. In the event you terminate your membership, you will not be entitled to a refund of any unutilized subscription fees, if any, paid by you, except where otherwise guaranteed in writing.

b. CKMS may terminate your access to the Website and/or your membership for any reason including but not limited to breach of the terms of use, using the service for commercial purpose, engaging in prohibited or inappropriate communication or activity, by sending notice to you at the email address as provided by you in your application for membership or such other email address as you may later provide to CKMS. If CKMS terminates your membership for breach of terms of this Agreement, you will not be entitled to any refund of any Subscription fees, if any, paid by you.

c. Certain provisions of this Agreement including sections 4, 5, 6, 7 and sections 9 to 15, of this Agreement shall remain effective even on termination.

d. Term for the paid Membership would be in accordance with the type of membership undertaken.

5. Non-Commercial Use by Members
The Website is for the personal use of individual members to advertise and promote their profiles for the purpose of generating accepts from relevant matches and cannot be used in connection with any commercial endeavors. This includes providing links to other websites, whether deemed competitive to CKMS or otherwise. Organizations, companies, and/or businesses cannot become Members of CKMS and should not use the CKMS Service or Website for any other purpose. Illegal and/or unauthorized uses of the Website, including unauthorized framing of or linking to the Website will be investigated, and appropriate legal action will be taken, including without limitation, civil, criminal, and injunctive redress.


6. Other Terms of Use for Members

a. CKMS reserves the right in it's sole discretion to review the activity and status of each account and block access to the member based on such review.

b. You hereby confirm that as on date of this registration, you do not have any objection to receive emails, messages and calls from CKMS and members of CKMS as long as you are a registered member of CKMS. This consent shall supersede any preferences set by you with or registration done with the Do Not Disturb (DND Register)/ National Customer Preference Register (NCPR). This consent extends to emails, messages or calls relating but not limited to phone number verification, the provision of matchmaking advertising service, matchmaking enquiries and promotions.

c. Multiple profiles of the same person are not allowed on our Website. CKMS reserves the right to deactivate all multiple profiles without any prior notice or refund of subscription fees.

d. You confirm that the Content, information including the personal information provided by you is correct and accurate.

e. You are strongly advised to submit copy of your Driving License, Passport or any other Government issued identity and add a trust to your profile. Although this does not authenticate the document(s) you upload, you are strongly advised to provide a valid document that has a clear photograph of the applicant.

f. Except for the purpose of promoting/advertising your profile for matchmaking purposes, you cannot engage in advertising to, or solicitation of, other Members to buy or sell any products or services through the CKMS Website.

g. You will not transmit any chain letters or junk email to other CKMS Members. Although CKMS cannot monitor the conduct of its Members off the CKMS Website, it is also a violation of these rules to use any information obtained from other members in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to any Member without their prior explicit consent.

h. CKMS reserves the right to take appropriate steps to protect CKMS and/or its Members from any abuse/misuse as it deems appropriate in its sole discretion.

i. You cannot use any automated processes, including IRC Bots, EXE's, CGI or any other programs/scripts to view content on or communicate / contact / respond / interact with CKMS and/or its members.

j. CKMS reserves the right to screen communications / advertisements that you may send to other Member(s) and also regulate the same by deleting unwarranted / obscene communications / advertisements at any time at its sole discretion without prior notice to any Member.

k. CKMS Members are expected to exercise simple precautions for their privacy and safety. A suggestive guideline of such precautions is enlisted under security tips section "Be Safe Online" in this document. By becoming a Member you hereby agree to abide and adhere to the said Tips. 

l. CKMS Members who subscribe to this Service hereby, unconditionally and irrevocably confirm that you have read terms and conditions and agree to abide by them.

7. Proprietary Rights in the Content on CKMS
CKMS owns and retains all proprietary rights in the CKMS Website. The Website contains the copyrighted material, trademarks, and other proprietary information of CKMS, and its licensors. Except for that information which is in the public domain such as member profile or for which permission has been obtained from the user, you cannot copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information. Any such act or an attempted act on your part shall constitute a violation of this Agreement and your membership is liable to be terminated forthwith by CKMS without refund of any of your unused Subscription fees. CKMS reserves right to take legal action (civil and/or criminal) wherever applicable for any violations.

8. Content Posted on the Website

a. You understand and agree that CKMS may delete any listing, content, communication, photos or profiles (collectively, "Content") that in the sole judgment of CKMS violates this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of either CKMS and/or its Members.

b. With respect to the Content you submit or make available for inclusion on publicly accessible areas of the Website including but not limited to your contact details, you hereby unconditionally and irrevocably grant to CKMS the license to use, store, distribute, reproduce, prepare derivative works of, modify, adapt, publicly perform and publicly display such Content on the Website and to the members of CKMS community website(s) from time to time.

c. You understand and hereby agree that all information, data, text, photographs, graphics, communications, tags, or other Content whether publicly posted or privately transmitted or otherwise made available to CKMS are the sole responsibility of the person from whom such Content originated and shall be at the member's/person's sole risks and consequences. This means that you (and not CKMS) are solely responsible for all Content that you upload, post, email, transmit or otherwise make available via the Service. CKMS does not control the Content posted via the Service and, as such, does not guarantee the accuracy, integrity or quality of such Content. Under no circumstances will CKMS be liable in any way for any Content, including, but not limited to, any errors or omissions in any Content, or any loss or damage of any kind incurred as a result of the use of any Content posted, emailed, transmitted or otherwise made available via the Service. CKMS reserves the right to verify the authenticity of Content posted on the Website. In exercising this right, CKMS may ask you to provide any documentary or other form of evidence supporting the Content you post on the Website. If you fail to produce such evidence to the satisfaction of CKMS, CKMS may, in its sole discretion, terminate your Membership without a refund.

d. The following is an indicative list of the kind of Content that is illegal or prohibited on the Website. CKMS will investigate and take appropriate legal action in its sole discretion against anyone who violates this Agreement, including without limitation, removing the offending communication/Content from the Service and terminating the Membership of such violators without a refund.

Illegal and prohibitive Content includes Content which:

(i). is blatantly offensive to the community, such as Content that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual;

(ii). harasses or advocates harassment of another person;

(iii). involves the transmission of "junk mail", "chain letters," or unsolicited mass mailing or "spamming";

(iv). promotes information that you know is false, misleading or promotes illegal activities or conduct that is abusive, threatening, obscene, defamatory or libelous;

(v). promotes an illegal or unauthorized copy of another person's copyrighted work, such as providing pirated computer programs or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files;

(vi). contains restricted or password only access pages, or hidden pages or images (those not linked to or from another accessible page);

(vii). displays pornographic or sexually explicit material of any kind;

(viii). provides material that exploits people under the age of 18 in a sexual or violent manner, or solicits personal information from anyone under 18;

(ix). provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses;

(x). solicits passwords or personal identifying information for commercial or unlawful purposes from other users; and

(xi). engages in commercial activities and/or sales without our prior written consent such as contests, sweepstakes, barter, advertising, and pyramid schemes

You must use the CKMS Service in a manner consistent with any and all applicable local, state, and federal laws, rules and regulations.

You cannot include in your Member profile, visible to other members, any telephone numbers, street addresses, URL's, and email addresses.

9. Copyright Policy
You cannot post, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior written consent of the owner of such proprietary rights.
Without limiting the foregoing, if you believe that your work has been copied and posted on the CKMS service in a way that constitutes copyright infringement, please provide us with the following information:

a. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;

b. a description of the copyrighted work that you claim has been infringed;

c. a description of where the material that you claim is infringing is located on the Website;

d. your address, telephone number, and email address;

e. a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;

f. a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

Notice of claims of copyright infringement can be sent to us in writing to the Office address located under the Contact section on the website.

10. Your Interaction with other Members & Member Disputes
You are solely responsible for your advertisement/communications with other CKMS Members. CKMS reserves the right, but has no obligation, to monitor or mediate disputes between you and other Members. CKMS also reserves the right to take appropriate action against errant members. However, CKMS is not obliged to share such action with other members, including complainants. CKMS expressly disclaims any responsibility or liability for any transactions or interactions between the members.

11. Privacy
Use of the CKMS Website and/or the CKMS Service is governed by our Privacy Policy and follow guidelines to protect your privacy.

12. Disclaimers

a. CKMS is not responsible for any incorrect or inaccurate Content/listing posted on the Website or in connection with the CKMS Service, whether caused by Users, Members or by any of the equipment or programming associated with or utilized in the Service, nor for the conduct of any User and/or Member of the CKMS Service whether online or offline.

b. CKMS assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, User and/or Member communications or any communications by CKMS to its Members.

c. CKMS is not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line-systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the Internet or at any web website or combination thereof, including injury or damage to Users and/or Members or to any other person's computer related to or resulting and/or in connection with the CKMS Service.

d. Under no circumstances will CKMS be responsible for any loss or damage resulting from anyone's use of the Website or the Service and/or any Content posted on the CKMS Website or transmitted to CKMS Members. You should not provide your financial information (for example, your credit card or bank account information), or wire or otherwise send money, to other Members.

e. The exchange of matchmaking profile(s) through or by "CKMS" is not a matrimonial offer and/or recommendation from/by CKMS. CKMS shall not be responsible for any loss or damage to any individual arising out of, or subsequent to, any relations (including but not limited to matrimonial relations) established pursuant to the use of CKMS service.

f. The Website and the Service are provided "AS-IS" and CKMS expressly disclaims any warranty of fitness for a particular purpose or non-infringement. CKMS cannot guarantee and does not promise any specific results from use of the Website and/or the CKMS Service. You understand that CKMS makes no guarantees, either express or implied, regarding compatibility with individuals you meet through the Service.

g. CKMS expressly disclaims any liability or responsibility whatsoever and howsoever arising as a result of any Content/listing posted on the Website / made available to CKMS by any Members or the users of the Website or any third party.

h. CKMS does not assume any responsibility or liability for any illegal Content posted on the Website by any Members, users or any third party.

i. All liability, whether civil or criminal arising out of any Content that is Posted on the Website will be of that Member / user / third party who has Posted such Content and CKMS reserves its right to claim damages from such Member/ user / third party that it may suffer as a result of such Content Posted on the Website. CKMS does not claim ownership of Content you submit or make available for inclusion on the Service.

13. Limitation on Liability
In no event will CKMS be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including also lost profits arising from your use of the Website or the CKMS Service, even if CKMS has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, CKMS's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to CKMS, for the Service during the term of membership.

14. Jurisdiction
If there is any dispute about or involving the Website and/or the Service, by using the Website, you unconditionally agree that all such disputes and/or differences will be governed by the laws of India and shall be subject to the exclusive jurisdiction of the Competent Courts in Hyderabad, Telangana, India only.

15. Indemnity
You agree to indemnify and hold CKMS, its subsidiaries, affiliates, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, liability, claim, or demand, including reasonable attorney's fees, made by any third party due to or arising out of your use of the Service in violation of this Agreement and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth above and/or any fraudulent act on your part.

16. Other
By becoming a Member of the CKMS service, you agree to receive specific emails from CKMS and/or its group sites. You can unsubscribe at any time for any reason quickly and easily by clicking on the unsubscribe link enclosed in the mail.
This Agreement, accepted upon use of the Website and further affirmed by becoming a Member of the CKMS service, contains the entire agreement between you and CKMS regarding the use of the Website and/or the Service. If any provision of this Agreement is held invalid, the remainder of this Agreement shall continue in full force and effect.

By becoming a member of CKMS and/or using the Services of the Website, you unconditionally and irrevocably confirm that you have read and understood the above provisions and agree to abide by them.

Please contact us with any questions regarding this service agreement.



Be Safe Online

CrossKonnection.com aims to provide you with a safe & secure environment in which you search and find your life partner.
Our Customer Relations team ensures that every profile put up at CrossKonnection.com is screened for irrelevant and/or inappropriate content. We also have strict abuse-prevention and reporting systems for those that do get through our screening systems. However, in ensuring your safety & privacy, we're limited to actions that are within our control. Therefore, it is necessary for you to exercise some simple precautions for your privacy & for a safe and secure experience.

Here are some simple guidelines you can follow to protect your privacy.

1. Guard your anonymity

Our system of anonymous contacting (expressing interest, accepting/declining), and private messaging (Communicate section) is to ensure that your identity is protected until you decide to reveal it.

Do

1. Remember that you are in control of your online experience at all times. You can remain completely anonymous until YOU choose not to.

Don't

1. Don't include your personal contact information like name, email address, home address, telephone numbers, place of work or any other identifying information in your initial messages.

2. Don't send contact information until your instincts tell you that this is someone you can trust. It's okay to take your time.


2. Start slow – Use emails initially

Set up a separate email account for communicating. Trust your instincts and start by sharing only your email address and communicating solely via email.

Do

1. Look for odd behavior or inconsistencies. Serious people will respect your space and allow you to take your time.

2. Ask a friend to read the emails you receive - an unbiased observer can spot warning signs you missed.

3. Stop communicating with anyone who pressures you for personal information or attempts in any way to trick you into revealing it.

Don't

1. Don't use signature lines in your emails that include your phone numbers and addresses.

2. Don't use your regular or official email id for communicating with a person you don't know well.


3. Request for a photo

A photo will give you a good idea of the person's appearance, which may prove helpful in achieving a gut feeling.

Do

1. You can use the Photo Request option on CrossKonnection.com. Since CrossKonnection.com offers free scanning & upload services to its members, there's no reason someone shouldn't be able to provide you a photo.

2. In fact, it's best to view several images of someone in various settings: casual, formal, indoor and outdoors. If all you hear are excuses about why you can't see a photo, consider that he or she has something to hide.


4. Chat on the phone

A phone call can reveal much about a person's communication and social skills. Consider your security and do not reveal your personal phone number to a stranger.

Do

1. Use a pre-paid mobile phone number or use local telephone blocking techniques to prevent your phone number from appearing in Caller ID. Only furnish your phone number when you feel completely comfortable and have some background information on the other person.

2. If someone gives you a phone number with a strange area code, check it out to make sure it's not a charge number before you make the call.


5. Meet when you are ready

The beauty of meeting online is that you can collect information gradually, later choosing whether to pursue the relationship in the offline world. You never are obligated to meet anyone. Go at your own pace!

Do

1. Remember that you are in control when it comes to taking an online relationship offline.

2. Even if you decide to arrange a meeting, you always have the right to change your mind. It's possible that your decision to keep the relationship at the anonymous level is based on a hunch that you can't logically explain. Trust yourself. Go with your instincts.


6. Meet in a safe place

When you choose to meet offline it is a good idea to try and include either or both of your families. But if you trust the person enough to meet alone always tell a friend or your family where you are going and when you will return.

Do

1. When you decide to meet face to face with someone for the first time, choose a public place (such as a restaurant / cafe) at a time when many people are around and ensure your own transportation to and fro.

2. For the first meeting it is always good not to meet the other person alone. Take a friend or relative along and ask him/her to do the same.

3. In case you do decide to meet him/her alone leave the name, address and telephone number of the person you are going to meet with your friend or family member. Take a cellular phone along with you.

Don't

1. Never arrange for your prospective match to pick you up or drop you at home.

2. Do not go to a secluded place or a movie alone at the first meeting.


7. Watch for warning signs

Watching for warning signs and acting upon it is the surest way to avoid an uncomfortable situation.

Do

1. Ask a lot of questions and watch for inconsistencies. This will help you detect liars & cons, and it will help you find out if you're compatible.

2. Pay attention to displays of anger, intense frustration or attempts to pressure or control you. Acting in a resentful manner, making demeaning or disrespectful comments, or any physically inappropriate behavior are all warning signs.

3. Involve your family or your close friends in your search for a life partner and do not take a decision unilaterally.

Don't

1. Don't ignore the following behavior especially if it is without an acceptable explanation:

2. Provides inconsistent information about age, interests, appearance, marital status, profession, employment, etc.

3. Fails to provide direct answers to direct questions

4. Appears significantly different in person from his or her online persona

5. Never introduces you to friends, professional associates or family members


8. Beware of money scams

Watch out for money scams. There are just too many con artists and scam artists around the world, and they are everywhere.

Do

1. Be wary of those who try to ask money from you for whatever reason. But it would be safer to cut off the communication. Remember a genuine person will not ask you for money in any circumstance. If someone asks you for money, use common sense and never give in to such requests.

2. In case someone asks you for money report the situation to us.

Don't

1. Take all the time you need to decide on a trustworthy person and pay careful attention along the way. Be responsible about romance, and don't fall for the oldest con tricks of people who shower love and affection at the first instance and disappear later. Don't become prematurely close to someone, even if that intimacy only occurs online.

Using your own good judgment is your best bet because ultimately you are responsible for your personal experience. Trust your instincts and then move ahead with the right person!

If you do have an unpleasant experience you can always report it to the authorities.

9. Grievance Redressal

In case of any concern regarding a possible misuse, you may follow the steps mentioned  below to register a complaint:
Go to the concerned profile and report misuse against the profile

The complaint would be acted upon by our Safety Desk

An email would be sent to your registered email address about the receipt of the complaint and the action taken
You can then always use the Ticket ID and reach out to our grievance officer by writing to us for any escalations.

10. CrossKonnection.com to assist Hyderabad Police / Statutory Investigation Agency

CrossKonnection.com will endeavor to provide all possible assistance to the Mumbai Police (Cyber Crime Investigation Cell) or any other statutory investigation agency to tackle fraudulent users of CrossKonnection.com, on being specifically instructed by the said authorities to do so.

To report fraud or misuse, write to us giving full details of your case.


CKMS is the trademark of Cross Konnections Services Pvt. Ltd.